Walk Up Charge.An administrative charge of $25.00 applies to any attendances made without a prior booking.
Please see our Bookings page if you are unsure how to make a booking. If you are unsure if you have a booking, please check using the My Family Lounge smartphone app before asking your child to come to the service. *please note: children on the school premises, not in the company of a responsible adult, before 8.30am and after 3.45pm may be taken into the service in accordance with school policy on duty of care. Late Pick Up Fee (LPU).Our systems automatically apply a non-subsidised late fee of $2.50 per minute per child for collections after 6.00pm. On occasions where a child has not been signed out, those children are signed out by a Supervisor only once checks have been made and the last child has gone home for the day. These sign-outs will attract a LPU which is identified on your statement as an Administrative charge. This charge may vary dependent on the time at which the last child goes home.
Non-Attended Casual Booking.
Casual bookings made, but not cancelled and not attended attract a $3.00 non-attendance charge.
Administrative charges are in addition to our usual fees and are not applicable for Child Care Subsidy.